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Senior User Researcher

2 months ago


London, Greater London, United Kingdom scrumconnect ltd Full time
Job Description

**Senior User Researcher Role**

We are seeking a highly experienced and talented Senior User Researcher to join our dynamic team at Scrumconnect Ltd.

The ideal candidate will have a profound background in user research, with highly demonstrable skills in planning and leading user research activities.

This role requires a proactive individual who thrives in an agile environment working with other user-centred practitioners.

Key Responsibilities
  • Lead and collaborate with other professionals in a multi-disciplinary team to improve the user experience and outcomes for users.
  • Engage and communicate effectively with senior stakeholders.
  • Drive a user-centred design approach to consistently meet user needs.
  • Align design vision and activities in partnership with fellow designers, product managers, and engineering peers.
  • Utilise both qualitative and quantitative insights to inform design decisions.
  • Plan, organise, and run user research sessions.
  • Ensure consideration for accessibility and inclusion.
Requirements
  • Analysis and synthesis: Help teams apply a range of methods to analyse research data and synthesise findings.
  • Inclusive research: Help teams understand the diversity of users of government services.
  • Research skills: Assist teams in adopting a wide range of user research methods.
  • Society and technology: Understand the social and technological context for government services.
  • Strategic insight: Understand what problem the team is trying to solve.
  • Technical understanding: Have knowledge about the technologies used to build and operate digital services.
  • User-centred and agile practices: Have experience of a range of user-centred practices.

At Scrumconnect Ltd, we foster a community of talented consultants who thrive on collaboration, sharing knowledge, and continuous learning to address and solve complex challenges.

Our mission is to combine advanced software engineering, human-focused design, and data-driven insights to deliver unparalleled service to our clients.