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Practice Manager
2 months ago
Laindon Medical Group is seeking an experienced and skilled Practice Manager to lead our organization on a full-time basis. The successful candidate will be responsible for the day-to-day running of the surgery, ensuring that the practice meets regulatory and contractual standards while maintaining financial viability.
Main Responsibilities- Overall responsibility for the day-to-day running of the surgery.
- Leading the primary care services to ensure the practice meets regulatory and contractual standards.
- Providing solid leadership based on a sound knowledge of business management, finance, planning, and human resource management.
- Driving innovation and modernization.
- Meeting reporting requirements and complying with local and national KPIs and contracts.
- Coordinating and leading the operational delivery of services in the practice.
- Presenting and analyzing data to monitor quality.
- Attending local meetings to represent the surgery and reporting to partners.
- Effectively managing all staff.
- Developing effective partnerships with other organizations to benefit the practice.
- Taking responsibility for security, repairs, insurance, and maintenance of premises, services, and equipment.
- Ensuring compliance with Health & Safety at Work legislation.
- Managing all income, expenditure, and accounts, as well as preparing financial reports.
- Implementing and maintaining systems under direction from partners.
- Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure.
- Reviewing and updating the practice's information leaflet and website.
- Handling practice publicity and health education materials.
- Being involved in managing the computer system, including organizing maintenance and developments.
- Ensuring practice compliance with data protection legislation.
- Preparing practice business plans and annual reports as directed by partners.
We are looking for an experienced Practice Manager who is passionate about leading a team and driving innovation in a healthcare setting. The ideal candidate will have a relevant qualification in business management, detailed knowledge of employment legislation, and experience in managing a diverse workforce.
- A relevant qualification in business management or equivalent qualification or experience.
- Detailed and up-to-date knowledge of employment legislation and experience in managing a diverse workforce.
- Strong skills and experience in HR, premises management, IT, and complaint handling.
- Prior experience of leadership and personnel management, ideally within a healthcare setting.
- Experience in financial management.
- Ability to deliver a vision and adapt to NHS targets and business planning.
- Self-motivated with a forward-thinking, solution-focused approach.
- Ability to develop, implement, and embed policies, procedures, and guidelines.
- Experience of working in an ever-evolving environment and ability to cope with regular change.
- Excellent organizational, management, and planning skills, IT skills, and communication skills.
- Ability to implement and manage change effectively.
- Ability to identify training and development needs in self and others, as well as experience of appraising staff.
Laindon Medical Group cares for 18,500 adults and children across West Basildon and beyond. Our clinical team is made up of 4 GP partners, as well as 5 GPs. We pride ourselves on providing an accessible, friendly, evidence-based, and compassionate service. Our goal is to provide an accessible, friendly, evidence-based, and compassionate service by considering an individual's holistic needs.
We are a thriving and progressive training hub supporting physician associates, nurses, HCAs, pharmacy technicians, independent prescribers, medical students, newly qualified doctors, and GP registrars through their academic and clinical education.
We welcome part-time agile working and are looking for outstanding staff who want to embrace the changes in general practice while valuing the preservation of continuity.
