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Technical Support Specialist

3 months ago

Derby, Derby, United Kingdom MDS Full time
Join Our Team of Technical Professionals in Engine Testing

We are seeking a talented Technical Services Representative (TSR) / Support Engineer to become a vital member of our MDS team. In this role, you will be instrumental in ensuring the functionality and reliability of advanced systems utilized in gas turbine engine testing.

Key Responsibilities:

  • Perform maintenance and troubleshooting on systems within Gas Turbine engine testing environments
  • Deliver exceptional customer support and address client inquiries
  • Diagnose and resolve software and hardware challenges
  • Carry out system calibration and regular maintenance tasks
  • Assist in the enhancement of hardware and software designs
  • Oversee critical spare parts and suggest system improvements
  • Address complex instrumentation issues
  • Adapt to a 24/7 shift schedule to accommodate client requirements

Qualifications:

  • At least 5 years of experience in electronics, instrumentation, or control systems
  • Proficiency in calibration and root cause analysis techniques
  • Familiarity with Data Acquisition Systems
  • A degree or HND in Engineering is preferred

Benefits:

  • Competitive salary and bonus opportunities
  • Comprehensive medical benefits and a robust pension plan
  • Engaging work that contributes to global advancements
  • Chance to collaborate within an innovative and supportive team