M&E Compliance Coordinator

3 weeks ago

Exeter, Devon, United Kingdom LiveWest Full time
About The Role
Are you a dedicated problem solver seeking a rewarding opportunity within a dynamic and innovative organization that positively impacts lives? If this resonates with you, we would like to connect.
As a Coordinator in our M&E Compliance division, you will leverage your initiative, analytical abilities, and problem-solving skills in a fast-paced setting to uphold the highest safety standards for our customers' residences.
Your daily responsibilities will include serving as a key contact for customers and various departments within the organization. You will verify certifications, manage databases, analyze information, and evaluate individual cases for potential escalation.
Attention to detail, a proactive approach to problem-solving, and the ability to prioritize a fluctuating workload are essential. Building and nurturing strong relationships with both customers and internal teams will be crucial to your success.
This position is offered on a full-time, permanent basis. The working hours are partially flexible, as we aim to provide direct support to operations from 8am to 5pm. A hybrid working arrangement is available.
About The Candidate
To excel as a Coordinator - M&E Compliance, you should possess the skills, knowledge, and experience expected for a Level 1 - Team Member role, along with the following specific qualifications:
  • Proficient in MS Office, especially Microsoft Excel (filters, basic formulas).
  • Experience with information systems and databases.
  • Proactive mindset with the ability to make informed decisions independently.
  • Capability to remain composed and professional under pressure, ensuring timely resolution of issues.
  • Exhibit behaviors that promote excellent customer service.
  • Strong literacy and numeracy skills.
About The Company
Our Rewards and Benefits:
  • Defined Contribution pension scheme with employer contributions ranging from 6% to 9%.
  • Discretionary bonus program.
  • Death in Service benefit equivalent to 3 times your salary.
  • 26 days of annual leave plus bank holidays, with service-related increases up to 30 days and an option to purchase additional leave.
  • Family-friendly policies.
  • Health Cash Plan, including dental and optical coverage (valued at up to £1,100 annually).
  • Employee Assistance Program.
  • Health and Wellbeing initiatives, including enhanced sick pay, monthly campaigns, training, and annual flu vaccinations.
  • Cycle to Work scheme.
  • Car Benefit scheme.
  • Learning and Development opportunities, including coaching and support for professional qualifications.
  • Volunteering days.
About Us:
LiveWest is committed to providing over 40,000 homes to more than 80,000 individuals across the South West, from Gloucestershire to the Isles of Scilly. We have ambitious plans to construct over 5,000 homes in the region over the next five years, offering a variety of housing options, including low-cost rent and sale, market rent and sale, as well as supported and intermediate housing products, fostering choice and flexibility.
In addition to developing new properties, we continually invest in existing homes and communities. By ensuring stable housing, we aim to enhance living conditions for better lives, both now and for future generations. At LiveWest, we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are dedicated to fostering an inclusive environment for all employees. For more information about our Equality, Diversity, and Inclusion policy, please visit our website.

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