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IT Support Specialist
2 months ago
Job Summary:
Ashdown Group is seeking an experienced IT Support Specialist to join our IT Department during an exciting development phase. As a key member of our team, you will be responsible for providing technical assistance and support to internal employees and remote workers.
Key Responsibilities:
- Lead and manage IT projects, including migrations and server builds.
- Provide first-second line support and technical assistance to internal employees and remote workers.
- Maintain and secure the organisation's infrastructure, ensuring system integrity.
- Collaborate with third-party engineers to design, test, troubleshoot and update EDI interfaces.
- Occasionally attend remote sites, and will need a valid driving license.
Technical Skills:
- Able to administer router configurations, networking, and security.
- Experience with Windows Server 2016/2019, Windows 10/11, Office 365, SharePoint, Active Directory, and Remote Desktop.
- Strong knowledge of DNS, DHCP, VPN, TCP/IP, and SFTP user setup and support.
General Skills:
- Excellent problem-solving abilities with a structured approach.
- Strong communication skills and the ability to work effectively in a team.
- Ability to manage multiple priorities under tight deadlines.
- Eager to learn new technologies and adapt to changing environments.
About the Role:
This role offers a great opportunity to contribute to critical IT projects within a dynamic organisation. If you are a motivated and experienced IT professional looking to take your career to the next level, we would be delighted to hear from you.