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Privacy Operations Manager

2 months ago


London, Greater London, United Kingdom AMEX Full time
About the Role

We are seeking a highly skilled Privacy Operations Manager to join our team at Wayfair. As a key member of our global privacy team, you will play a critical role in supporting our dynamic business and driving the development and execution of scalable solutions that comply with new and evolving privacy obligations.

Key Responsibilities
  • Support and manage our efforts to align with all relevant privacy and data protection laws in assigned jurisdictions, including the EU, US, Canada, UK, China, and India.
  • Stay up-to-date with privacy regulations, standards, and industry best practices, and communicate and train internal stakeholders on the impacts of new developments.
  • Identify, manage, and document global privacy requirements through assessments and audits.
  • Counsel stakeholders on privacy requirements across our global business, including our omnichannel customer offerings and our supply chain and logistics business.
  • Manage privacy team personnel responsible for carrying out business process assessments, data mapping, and inventories, and other privacy initiatives.
  • Contribute to the evolution of the privacy program by identifying and defining areas for improvement, conducting gap analyses, and putting new procedures in place to mitigate privacy risk across the company.
Requirements
  • 3+ years of privacy operations, compliance, or legal experience with knowledge of global privacy laws, including GDPR, CCPA, and PIPEDA, and related operational privacy procedures.
  • Bachelor's Degree required.
  • Excellent analytical, writing, and communication skills.
  • Experience managing and executing large projects end-to-end, including project management, data gathering, modeling, problem-solving, and communicating recommendations.
  • Highly effective, business-friendly, and persuasive communication skills, including excellent negotiation and relationship-building skills.
  • Embraces challenging situations with a solutions-oriented mindset; able to quickly build trust with stakeholders.
  • Organized and able to prioritize, multi-task, meet deadlines, and maintain flexibility in a fast-paced, ambiguous, and changing environment.
  • Self-motivated to seek out challenges and tenacious in pursuit of excellent outcomes; willing to roll-up sleeves, pitch-in, and tackle problems of all shapes and sizes.
About Wayfair

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.