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Privacy Operations Lead
1 month ago
We are seeking an experienced Privacy Operations Lead to join our team at Willis Towers Watson (WTW). This role will support the Global Privacy Office in planning, developing, implementing, and monitoring global privacy projects and processes that form part of the WTW global privacy programme.
Key Responsibilities:- Stay up-to-date with privacy developments and regulations
- Assist in designing and shaping WTW's privacy governance and privacy framework
- Support the Privacy Counsels, Privacy Operations, and Country Privacy Officers/local DPOs with the rollout and implementation of WTW's global privacy programme and the successful delivery of projects that form part of the wider privacy programme
- Support and input to the three regional privacy working group calls
- Assist the privacy function by answering mailbox enquiries, assisting colleagues with privacy questions, and providing input to external requirements such as RFPs/RFIs, etc.
- Help manage client audits on coordination with DPOs
- Embed a privacy culture and raise awareness across the business
- Review and provide advice and support on multi-jurisdictional PSQs, DPIAs, RODPs, and DSARs
- Support the rollout across the business of privacy by design and by default
- Assist and lead with design and implementations using OneTrust privacy technology tools
- Work on the issuance of regular reports to track privacy controls and metrics
- Assist in providing relevant and comprehensive training to business functions
- Develop relationships across the regions and functions to manage programme interfaces and ultimately ensure a smooth handover to the operational owners of intended projects
- Create and deliver programme communications for multiple audiences with different needs
WTW is a global professional services company that provides a range of services, including risk management, human capital, and benefits consulting. We are committed to delivering exceptional client service and building long-term relationships with our clients.
Requirements:- Experience in privacy operations and governance
- Strong understanding of privacy regulations and developments
- Excellent communication and interpersonal skills
- Ability to work in a dynamic environment and prioritize multiple tasks
- Strong analytical and problem-solving skills
WTW offers a competitive salary and benefits package, as well as opportunities for professional development and growth. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
