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Help Desk Technician

2 months ago

Edinburgh, Edinburgh, United Kingdom Iconic Resourcing Full time £30,000

**Job Title:** IT Support Technician

**Location:** Edinburgh

**Salary:** Up to £30,000

**The Opportunity:**

We are seeking an experienced 2nd Line Support Technician to join our team in Edinburgh. This full-time, permanent role is suited for individuals with at least 2.5 years of IT support experience, particularly in an MSP environment.

**Key Responsibilities:**

• Provide technical support to end-users with their issues

• Maintain infrastructure security

• Troubleshoot and resolve technical issues in a first-class manner

**Requirements:**

• Strong expertise in Microsoft tech stack

• Proven troubleshooting abilities

• Network troubleshooting skills

• Organized and focused on detail

• Proactive in interactions

**What We Offer:**

We are committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognize the importance of creating a welcoming and respectful workplace for all employees.

As an equal opportunities' employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required.