Process Capability Specialist

5 days ago

Cambridge, Cambridgeshire, United Kingdom AVEVA Full time

Aveva is a global leader in industrial software, delivering cutting-edge solutions to thousands of enterprises worldwide.

We're committed to sustainability, diversity, equity, and inclusion, and have been recognized for our transparency and ambition.

As a Process Capability Partner, you'll work with process owners to ensure compliance with our governance framework, implementing and using our governance and improvement framework to drive process upgrades and improvements.

Responsibilities:

  • Work with process owners to ensure compliance with governance framework.
  • Implement and use governance and improvement framework when working on process upgrades and improvements.
  • Ensure quality standards can be measured and maintained when designing processes.
  • Use business process tools to document process flows per APQC process taxonomy.
  • Work across business customers to facilitate, develop, and document end-to-end processes utilizing business process tools and techniques.
  • Collaborate with key cross-functional partners to identify, influence, and recommend impactful process solutions and identify any risk.
  • Ensure process configuration within HR systems across the function are aligned to policy rules, appropriate regulations, and best practice.
  • Be a trusted advisor and provide guidance and recommendations as an SME.
  • Use measurement outcomes and outputs of process improvement initiatives to inform direction.
  • Design optimal HR business solutions that deliver employee-centric outcomes as well as scale and efficiency within the enterprise.
  • Deliver streamlined end-to-end processes across functional silos, geographic, and business unit boundaries to bring efficiency and effectiveness through transparency, involvement, integration, and automation.
  • Process analysis from insights and feedback.
  • Use standard templated formats for all communication and ensure up-to-date documentation of all interactions with all customers for clarity, transparency, accountability, and audits.
  • Be a trusted advisor to all customers and stakeholders.
  • Gather and measure customer feedback.

Requirements:

  • Strong critical thinking, analytical, and problem-solving skills.
  • Strong customer-centric thinking, understands business and customer needs, and can create value and a champion of employee experience.
  • Demonstratable experience at stakeholder engagement and management.
  • Strong English written/presentation, oral communication, and influencing skills, tailoring the content and approach to the specific audience.
  • Knowledge and demonstrable experience of working with business process tools.

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