Logistics Coordinator

3 weeks ago

London, Greater London, United Kingdom Healf Full time

Join Our Team Healf is at the forefront of the health and wellness sector, experiencing rapid growth. Our vibrant culture is driven by passionate leaders, motivated staff, and top-tier healthy living products.

If you believe this role aligns with your skills and you're eager to contribute to a healthier world, we encourage you to reach out with your CV and a brief explanation of your suitability for this position.

About Healf

Healf is a natural wellbeing retailer focused on four essential health pillars: Eat, Move, Mind, Sleep. With recent investments from enthusiastic backers, we are poised to accelerate our growth and establish ourselves as the global leader in everyday healthy living.

We have a thriving online presence and have successfully launched our first physical store, paving the way for Healf locations in communities everywhere. It's time to make a difference.

Role Overview

We are looking for a meticulous Warehouse Specialist to manage our third-party logistics (3PL) partnership. This role will involve overseeing inbound goods, ensuring they align with purchase orders, and addressing any discrepancies. The ideal candidate will be detail-oriented, proactive, and possess strong communication and problem-solving abilities.

Key Responsibilities:

Inbound Goods Oversight:

  • Manage the daily receipt of goods, ensuring accuracy against purchase orders.
  • Quickly resolve discrepancies by liaising with suppliers and the 3PL provider.
  • Establish and uphold efficient procedures for receiving goods.
  • Conduct regular audits to ensure inventory accuracy.

Communication with Stakeholders:

  • Serve as the main contact for all inquiries related to 3PL operations.
  • Effectively communicate with internal teams, suppliers, and the 3PL provider to facilitate smooth operations.
  • Provide updates to senior management regarding warehouse operations and key issues.

Management of Outbound Orders:

  • Oversee the fulfillment of outbound orders to guarantee accurate and timely dispatch.
  • Coordinate with the warehouse team to ensure orders are picked, packed, and shipped according to customer specifications.
  • Monitor processing times and implement enhancements to boost efficiency and customer satisfaction.

Compliance with Service Level Agreements (SLAs):

  • Ensure adherence to SLAs for goods booking and order fulfillment.
  • Implement corrective measures and process improvements when SLAs are not met.

Cost Management Strategies:

  • Analyze costs related to damaged goods and devise strategies to minimize these expenses.
  • Track and report on cost-saving initiatives and their impact on operations.
  • Collaborate with the finance team to ensure cost-effective practices.

Supply Chain Coordination:

  • Ensure the availability of necessary supplies, such as samples and packaging materials.
  • Maintain supplier relationships to guarantee timely delivery of packaging materials.

Forecasting and Planning:

  • Provide forecasts and projections to the 3PL provider to prepare for demand fluctuations.
  • Work with reordering and marketing teams to anticipate demand spikes and plan inventory accordingly.
  • Utilize data analytics to enhance forecasting accuracy.

Qualifications:

  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • 1-2 years of experience in logistics, supply chain management, or warehouse operations (preferred but not required).
  • Experience with a 3PL provider is a plus.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize in a dynamic environment.
  • Detail-oriented with a focus on accuracy and efficiency.

What We Offer:

  • Coaching & Mentoring: Our collaborative team environment provides regular exposure to senior executives to support your development.
  • Steep Learning Curve: Opportunities to learn daily and acquire essential business and industry knowledge.

At Healf, we value hard work and reward our team accordingly, offering:

  • Free products and generous staff discounts.
  • Potential future share options and a bonus structure.
  • Monthly team activities focused on health and wellbeing.

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