Business Operations Assistant

2 months ago

Basildon, Essex, United Kingdom Essex County Council Full time
About the Role

We are seeking a highly organized and detail-oriented Business Support Assistant to join our dynamic team at Essex County Council. As a key member of our Business Support Team, you will provide administrative support to our business centres, delivering high-quality services to internal and external customers.

Key Responsibilities
  • Provide exceptional customer service to colleagues and members of the public, responding to queries and requests in a timely and efficient manner.
  • Deliver administrative support to our business centres, including data entry, minute taking, and other tasks as required.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Maintain accurate and up-to-date records, adhering to Essex County Council's guidelines and policies.
  • Develop and maintain knowledge of our business processes and systems, identifying opportunities for improvement and implementing changes as needed.
Requirements
  • Good standard of basic education, including 5 GCSEs grade C and above (including Maths and English) or comparable experience/qualifications.
  • Excellent communication and conflict management skills.
  • Ability to use computerized systems with a high level of speed and accuracy, including Microsoft Office applications and internal ECC databases.
  • Previous experience of managing electronic or hard copy filing systems.
  • Ability to think creatively and develop innovative solutions to problems.
Why Essex?

Essex County Council is a dynamic and forward-thinking organization, committed to delivering high-quality services to our communities. As a Business Support Assistant, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of our organization.

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