Business Operations Assistant

4 weeks ago


Basildon, Essex, United Kingdom Essex County Council Full time

Job Summary:

This is an exciting opportunity to join Essex County Council's Business Support Team as a Business Operations Assistant. As a key member of the team, you will provide high-quality administrative support to internal and external customers, ensuring efficient and effective delivery of services.

Key Responsibilities:

  • Provide administrative support to the Business Support Team, including data entry, minute taking, and correspondence.
  • Respond to customer requests and queries in a timely and efficient manner.
  • Act as a professional representative of the Business Support service and Essex County Council.
  • Deliver required activities of the respective business centre(s).
  • Provide high-quality self-directed administrative support, checking own work and proactively looking to raise standards.

Requirements:

  • Good standard of basic education – 5 GCSEs grade C and above (including Maths and English) or comparable experience/qualifications.
  • Great face-to-face customer service skills.
  • Excellent communication and conflict management skills.
  • Ability to use computerised systems with a high level of speed and accuracy – including Microsoft Office applications and internal ECC databases.
  • Previous experience of managing electronic or hard copy filing systems.

Why Essex?

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career.



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