Front Desk Coordinator
2 months ago
We are seeking a skilled and friendly Front Desk Coordinator to join our team at The Ivy Collection, a renowned restaurant brand with a rich history of over 100 years.
About the Role:
Provide exceptional customer service to our guests, ensuring a warm and professional welcome upon arrival and a fond farewell when they depart.
Offer information on the restaurant, its menu, and any special promotions or events.
Relay allergen concerns to the kitchen in a timely and accurate manner.
Manage front desk operations, including handling guest inquiries, resolving issues, and maintaining a clean and organized workspace.
Collaborate with the team to ensure seamless service delivery and exceed guest expectations.
About You:
You are a positive and enthusiastic individual who is passionate about delivering exceptional service and creating memorable experiences for our guests.
You possess excellent communication skills, both written and verbal, and are able to effectively interact with guests, colleagues, and management.
You are a team player who is flexible, adaptable, and able to work in a fast-paced environment.
You have a keen eye for detail and are able to maintain a high level of accuracy in your work.
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