Energy Consultant

6 days ago


Manchester, United Kingdom Octopus Energy Group Full time

About the Role:

We are seeking a talented individual to join our team as an Energy Consultant at Octopus Energy Group. As a key member of our Operations team, you will play a vital role in delivering exceptional customer service and helping us to humanise the customer experience.

Key Responsibilities:

  • Provide top-notch customer service to our clients, resolving their queries and concerns in a timely and professional manner.
  • Work closely with our Operations team to ensure seamless delivery of our services and continuous improvement of our processes.
  • Contribute to the development of our customer service strategy and initiatives, helping us to stay ahead of the curve in the energy industry.

What You'll Get:

  • A competitive salary of £24,300.
  • A comprehensive benefits package, including the OE Group Share Scheme, free breakfast, cycle to work scheme, and EV salary sacrifice.
  • The opportunity to work with a dynamic and innovative company that is disrupting the energy industry.
  • A fast-paced and ever-changing environment that will challenge you to grow and develop your skills.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills and attention to detail.
  • Passion for delivering exceptional customer service and making a positive impact.

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