Content Developer

2 weeks ago

London, Greater London, United Kingdom Amazon UK Services Ltd. - A10 Full time
About the Role

We are seeking a highly skilled Content Developer with native-level proficiency in Swedish to join our European Customer Service Support team at Amazon UK Services Ltd. - A10.

As a Content Developer, you will be responsible for creating and publishing high-quality content for our internal and external customers, focusing on our customers in Sweden. You will work closely with multiple teams and marketplaces to gain alignment on content strategy and execution planning.

Key Responsibilities
  • Develop and publish content for our internal and external customers, focusing on our customers in Sweden.
  • Adhere to the content style guide and authoring standards.
  • Learn to use DITA XML content models and author and publish XML topics in the Content Management System (CMS).
  • Manage several projects simultaneously in a fast-paced environment.
  • Collaborate with multiple teams and marketplaces to gain alignment on content strategy and execution planning.
  • Identify opportunities to improve content development processes.
Requirements
  • Full proficiency in Swedish (native level).
  • Fluent English speaker.
  • Content management experience within the tech writing, web, localization, or content industry.
  • Experience working in environments that require constant change with flexibility and business acumen.
  • Experience working with global stakeholders on complex changes.
  • Planning, communication, and time management skills.
Preferred Qualifications
  • Previous experience with web publishing tools/CMS and the ability to learn our in-house tools quickly.
  • Localization experience with a proven track record for delivering projects within scope, time, and quality.
  • Experience with CAT tools.
  • Basic XML and/or DITA skills.

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