Quality Assurance Specialist

3 days ago

Forest of Dean, United Kingdom Suntory Holdings Limited Full time
Quality Management Systems Auditor

Requisition ID: 8063

Job Summary

This role is responsible for developing, maintaining, and continually improving the quality management systems at the site, ensuring compliance with industry and certification standards.

Key Responsibilities
  • Monitor and drive compliance of operations with the Quality & Food Safety Systems and certification standards.
  • Own and manage the site quality management systems, including Change Control, CAPA, FIP, Document control, SAP QM, Quarantines, Quality Gemba, Coheris, and Complaints.
  • Support colleagues for external audits of suppliers, third-party manufacturers, and contract rework.
  • Support all external certification, customer, and SBFE/SBF audits, and assist in the investigation, reporting, and close-out of consumer/customer complaints.
  • Contribute to the development of user requirement specifications (URS) for quality-related IT projects.
  • Participate in quality and food safety review meetings, including HACCP, Food Safety Team, and QEHS departmental meetings.
  • Ensure documentation meets the requirements of food safety & quality standards and identifies all control points as required by the HACCP plan.
  • Support Continuous Improvement initiatives within Quality and contribute to the delivery of site and departmental annual targets and objectives.
Your Team

This role requires a broad and well-developed set of partnership-level interfaces with various teams, including Coleford Quality and Technical teams, Manufacturing and Engineering operations teams, internal and external auditors, and other stakeholders.

Requirements
  • Knowledge and experience of relevant industry and certification standards, such as ISO, FSSC, and GMP.
  • Technical understanding of SBFE/SBF manufacturing standards and operational experience of HACCP (CIEH Level 3 or equivalent).
  • Experience in compliance auditing, reporting, and close-out of corrective action, with the ability to work in a fast-paced environment.
  • Flexible and proactive approach with experience of working independently and as part of a wider QEHS Team.
  • Able and confident communication skills, with excellent influencing skills at all levels of the business.
  • Used to dealing with confidential information and displaying a high level of integrity, capable of dealing with a wide range of people with discretion and confidentiality.
  • Good level of IT skills effectively using available tools.
  • Strong analytical and problem-solving skills.
  • Manufacturing site assessment and auditing skills.

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