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Service Manager

2 months ago

St Annes, Lancashire, United Kingdom Toby Carvery Full time

Deliver Exceptional Guest Experiences

As a Shift Supervisor at Toby Carvery, you will be responsible for leading a team that provides a warm welcome to every guest. With a passion for delivering great service and training your team to excel, you will be the driving force behind our guests' loyalty and satisfaction.

Key Responsibilities:

  • Act as a host, serving guests and confidently lead your team to ensure a seamless dining experience.
  • Be a shift leader, overseeing the day-to-day operations of the site and making informed decisions to drive sales and customer satisfaction.
  • Be a role model for your team, providing guidance and support to help them develop their skills and achieve their full potential.
  • Maintain high standards of cleanliness and safety, ensuring a comfortable and enjoyable environment for our guests.

What's in it for you?

  • Flexible shifts to fit around your lifestyle.
  • A 33% discount on all our brands, so you can enjoy dining out with friends and family.
  • 20% discount on all our brands for friends and family.
  • Access to Wagestream, a financial toolkit that helps you manage your finances and access your earned pay when you need it.
  • A fun and supportive work environment, with opportunities to develop your skills and progress your career.

Benefits:

  • A pension scheme.
  • 28 days paid holiday.
  • High-street shopping discounts.
  • Free shares.
  • An employee helpline to support you with any challenges you may face.