Application Support Specialist
1 month ago
We are seeking a skilled Application Support Engineer to join our growing Application Support team. As a key member of our team, you will provide 1st line application support, troubleshoot issues, and ensure SLAs are met.
Key Responsibilities- Provide timely and effective support to customers, ensuring all requests are logged, categorized, and triaged
- Investigate and troubleshoot issues, escalating to 2nd line support engineers as required
- Ensure the ticketing system is up to date and accurate at all times
- Participate in proactive maintenance and health check activity across our customer base
- Support the deployment of release and configuration changes following our Change Management procedures
- Previous experience as an L1 support engineer or relevant technical experience
- Excellent written and oral communication skills
- Solid experience in logging and triaging support tickets
- Strong problem-solving skills
- Understanding of SLA tracking
- Experience in using and updating service desk software
- Generous holiday package
- Discretionary bonus scheme
- Pension scheme
- Income protection
- Private health care
- Access to learning platforms and training courses
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Application Support Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full timeApplication Support & Onboarding SpecialistWe are seeking an experienced Application Support & Onboarding Specialist to join our team at Nine Twenty Recruitment. As a key member of our team, you will be responsible for ensuring seamless onboarding experiences for our clients, providing high-quality support and training, and guiding them through the setup,...
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Application Support Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full timeApplication Support & Onboarding SpecialistWe are seeking an experienced Application Support & Onboarding Specialist to join our team at Nine Twenty Recruitment. As a key member of our team, you will be responsible for ensuring seamless onboarding experiences for our clients, providing high-quality support and training, and guiding them through the setup,...
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Application Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full timeJob Title: Application Support/Onboarding SpecialistWe are seeking a highly skilled Application Support/Onboarding Specialist to join our team at Nine Twenty Recruitment. As an Application Support/Onboarding Specialist, you will be responsible for providing exceptional application support and onboarding services to our clients.Key Responsibilities:Onboard...
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Application Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full timeJob Title: Application Support/Onboarding SpecialistWe are seeking a highly skilled Application Support/Onboarding Specialist to join our team at Nine Twenty Recruitment. As an Application Support/Onboarding Specialist, you will be responsible for providing exceptional application support and onboarding services to our clients.Key Responsibilities:Onboard...
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Application Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full timeJob Title: Application Support/Onboarding SpecialistAre you a technical expert with a passion for helping clients succeed? Do you have experience in customer support or training roles, ideally with a focus on SaaS or financial systems? We are seeking an enthusiastic individual to join our team as an Application Support/Onboarding Specialist.Key...
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Application Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Seapeak Full timeJob SummaryWe are seeking an experienced Application Support Specialist to join our global IT team. As an Application Support Specialist, you will be responsible for delivering and operating Seapeak's business systems, establishing strong relationships with IT and process stakeholders, and identifying, tracking, and resolving application problems on a...
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Application Support Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Michael Page Technology Full timeDescriptionThis is an exciting opportunity to join a dynamic Application Support function as a Application Support Specialist. As a key member of the team, you will be responsible for providing exceptional support to end-users, ensuring that all applications adhere to the company's security policies, and proactively managing user entitlement.Key...
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Application Support Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Michael Page Technology Full timeDescriptionThis is an exciting opportunity to join a dynamic Application Support function as a Application Support Specialist. As a key member of the team, you will be responsible for providing exceptional support to end-users, ensuring that all applications adhere to the company's security policies, and proactively managing user entitlement.Key...
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Application Support Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full timeJob DescriptionWe are seeking an experienced Application Support Specialist to join our team. The ideal candidate will have a strong background in customer support and training, with a focus on SaaS or financial systems.The successful candidate will be responsible for ensuring seamless onboarding experiences for our clients, providing high-quality support...
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Application Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full timeAbout the RoleWe are seeking an experienced Application Support & Onboarding Specialist to join our team at Nine Twenty Recruitment. As a key member of our team, you will be responsible for ensuring seamless onboarding experiences for our clients, providing high-quality support and training, and acting as a super user and product expert.Key...
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Application Support Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full timeAbout the RoleWe are seeking an experienced Application Support & Onboarding Specialist to join our team at Nine Twenty Recruitment. As a key member of our customer success team, you will be responsible for ensuring seamless onboarding experiences for our clients, providing high-quality support and training, and acting as a super user and product expert.Key...
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Application Support Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full timeAbout the RoleWe are seeking an experienced Application Support & Onboarding Specialist to join our team at Nine Twenty Recruitment. As a key member of our customer success team, you will be responsible for ensuring seamless onboarding experiences for our clients, providing high-quality support and training, and acting as a super user and product expert.Key...
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Application Support Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Nine Twenty Recruitment Full timeAbout the Role:We are seeking an experienced Application Support and Onboarding Specialist to join our team at Nine Twenty Recruitment. As a key member of our support team, you will be responsible for ensuring seamless onboarding experiences for our clients, providing high-quality support and training, and acting as a super user and product expert.Key...
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Application Support Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Sanderson Full timeJob Title: Application AnalystJob Summary:We are seeking a skilled Application Analyst to join our Global IT team. As an Application Analyst, you will be responsible for providing 2nd level operational support for large business applications across the full application lifecycle. You will work closely with IT teams, vendors, and other departments to identify...
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Application Support Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Sanderson Full timeJob Title: Application AnalystJob Summary:We are seeking a skilled Application Analyst to join our Global IT team. As an Application Analyst, you will be responsible for providing 2nd level operational support for large business applications across the full application lifecycle. You will work closely with IT teams, vendors, and other departments to identify...
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Application Support Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Onyx-Conseil Full timeJunior Application Support AnalystJoin our team as a Junior Application Support Analyst and play a key role in providing technical support to internal end users for critical software applications across the business.About the Role:We are seeking a highly motivated and organized individual to assist with the implementation, configuration, and ongoing support...
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Application Support Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Onyx-Conseil Full timeJunior Application Support AnalystJoin our team as a Junior Application Support Analyst and play a key role in providing technical support to internal end users for critical software applications across the business.About the Role:We are seeking a highly motivated and organized individual to assist with the implementation, configuration, and ongoing support...
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Application Support Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Randstad Full timeJob Title: Application Support AnalystWe are seeking an experienced Application Support Analyst to join our team in Glasgow. As an Application Support Analyst, you will be responsible for providing critical support to our business systems, working closely with IT and process stakeholders to understand support requirements and how the supported systems are...
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Application Support Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Randstad Full timeJob Title: Application Support AnalystWe are seeking an experienced Application Support Analyst to join our team in Glasgow. As an Application Support Analyst, you will be responsible for providing critical support to our business systems, working closely with IT and process stakeholders to understand support requirements and how the supported systems are...
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Application Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Randstad Full timeJob Title: Application Support AnalystWe are seeking an experienced Application Support Analyst to join our team in Glasgow. As an Application Support Analyst, you will be responsible for providing critical support to our business systems, working closely with IT and process stakeholders to understand support requirements and deliver services to a constantly...