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Service Advisor Team Leader

2 months ago


Camberley, United Kingdom Command Recruitment Full time
Senior Service Advisor / Team Leader

We are seeking a highly skilled and experienced Senior Service Advisor / Team Leader to join our team at Command Recruitment. As a key member of our service centre, you will be responsible for leading a team of service advisors and ensuring that our customers receive exceptional service.

Key Responsibilities:

  • Lead a team of service advisors to achieve high levels of customer satisfaction and service quality
  • Develop and implement effective service strategies to drive business growth and improve customer engagement
  • Collaborate with other departments to ensure seamless communication and coordination
  • Manage and maintain accurate records and reports to track service performance and customer feedback

Requirements:

  • Previous experience in a car dealership, ideally in a team leader or management role
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent customer service skills, with a focus on building strong relationships and rapport with customers
  • Ability to work independently and as part of a team, with a flexible and adaptable approach

Working Hours:

Monday to Friday, 7:30am to 5:30pm, with no weekends.

About Us:

Our client is a reputable and independent dealership group, representing a range of well-known brands. We are committed to providing exceptional service and support to our customers, and we are looking for like-minded individuals to join our team.