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Service Advisor Team Leader
2 months ago
We are seeking a highly skilled and experienced Senior Service Advisor / Team Leader to join our team at Command Recruitment. As a key member of our service centre, you will be responsible for leading a team of service advisors and ensuring that our customers receive exceptional service.
Key Responsibilities:
- Lead a team of service advisors to achieve high levels of customer satisfaction and service quality
- Develop and implement effective service strategies to drive business growth and improve customer engagement
- Collaborate with other departments to ensure seamless communication and coordination
- Manage and maintain accurate records and reports to track service performance and customer feedback
Requirements:
- Previous experience in a car dealership, ideally in a team leader or management role
- Strong leadership and communication skills, with the ability to motivate and inspire a team
- Excellent customer service skills, with a focus on building strong relationships and rapport with customers
- Ability to work independently and as part of a team, with a flexible and adaptable approach
Working Hours:
Monday to Friday, 7:30am to 5:30pm, with no weekends.
About Us:
Our client is a reputable and independent dealership group, representing a range of well-known brands. We are committed to providing exceptional service and support to our customers, and we are looking for like-minded individuals to join our team.