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Workshop Operations Manager

2 months ago

Birstall, Kirklees, United Kingdom Crossroads Truck & Bus Ltd Full time

At Crossroads Truck & Bus Ltd, we are seeking a skilled Workshop Supervisor to oversee the day-to-day operations of our Birstall workshop. This is an exciting opportunity to join our team and contribute to the success of our business.

Main Responsibilities:

  • Assist the Assistant Service Manager in coordinating between service reception and the workshop on repair.
  • Ensure the right technician is allocated the right job.
  • Monitor and control the progress of repairs and services through to completion.
  • Maintain high levels of quality on all work produced by the service department.
  • Ensure accurate completion of service paperwork.
  • Maintain excellent customer satisfaction and MOT standards.

Requirements:

  • Commercial technical background or similar is essential.
  • Excellent communication skills (internal and external).
  • Able to work independently and problem-solve.
  • Highly organized with effective prioritization skills.
  • Current HGV licence is advantageous but not essential.
  • Computer skills are beneficial.

Benefits:

  • Excellent in-house and Volvo product training programme.
  • Contributory pension scheme.
  • Access to company-promoted saving platform.
  • Comprehensive healthcare cash plan.
  • Loyalty programme.
  • Fully equipped workshop.
  • Friendly and professional working team.

Crossroads Truck and Bus Ltd is committed to providing exceptional customer service and investing in our staff's training and well-being.