Internal Communications Specialist

3 weeks ago

London, Greater London, United Kingdom Low Carbon Contracts Company Full time
Contract Type: 12 month FTC
Hours: 37.5 hours per week Salary: circa £58,000 depending on experience
Location: Canary Wharf
WFH Policy: Employees are required to attend the office 2 days/week
Flexible Working: Variety of flexible work patterns subject to line manager discretion, e.g., Compressed 9-day fortnight.
Deadline Note: We reserve the right to close the advert before the advertised deadline if there is a high volume of applications.

Role Overview:

The Internal Communications & Engagement Manager plays a pivotal role in orchestrating all employee communication initiatives, including internal events and fostering effective communication throughout the organization. This position is responsible for crafting, executing, and sustaining a robust internal communications strategy and plan.

A significant aspect of this role involves collaborating with the People team to facilitate the employee engagement survey, ensuring participation across the organization and implementing the resulting actions.
Key Responsibilities
  • Formulate and uphold the communications strategy and plan aligned with the organization's business objectives.
  • Oversee the execution of all internal communications as per the communications plan, utilizing diverse and engaging mediums.
  • Continuously enhance and manage the LCCC intranet.
  • Plan, edit, and create content for various internal communication channels, including the staff intranet, company presentations, and regular newsletters.
  • Address feedback from staff and adapt communication content accordingly.
  • Draft messages or scripts for senior executives for company-wide presentations in both written and spoken formats.
  • Establish a framework for effective communication channels and processes, ensuring access to essential information for employees to perform their roles efficiently. This includes:
    • Management Communications: Encompasses Management Committee meetings, blogs, bulletins, and communications related to change management initiatives.
    • Integration Communications: Involves all-staff meetings, lunch and learns, and other relevant activities.
    • People Involvement Communications: Covers focus groups, staff engagement surveys, newsletters, the intranet, wellbeing campaigns, etc.
  • Collaborate with the People team to ensure effective communication and completion of employee engagement surveys, pulse surveys, polls, etc.
  • Work alongside the People team to implement the employee engagement strategy.
  • Be prepared to create ad-hoc communications, such as stakeholder meetings or webcasts.
  • Oversee the execution of all LCCC internal events (virtual and physical), including away days and other engagement activities.
  • Directly manage the Communications Coordinator.
Skills, Knowledge, and Expertise
  • Proven experience in developing and implementing an internal communication strategy.
  • Ability to think creatively, transforming complex information into clear and engaging content for internal audiences.
  • Exceptional written and verbal communication skills.
  • Experience engaging with all levels of internal stakeholders, including Senior Leadership Teams.
  • Confidence in public speaking.
  • Strong organizational skills.
  • Ability to adapt and thrive under changing demands and competing priorities.
  • Familiarity with internal digital and social media tools and their effective use to enhance engagement.
  • Meticulous attention to detail.
  • Strong problem-solving abilities.
Desirable:
  • Experience managing a small communications team.
  • Background in the energy sector.
Employee BenefitsIn addition to contributing to impactful work that benefits millions, we offer a comprehensive range of benefits, which may include:
  • 25 days of annual leave plus bank holidays.
  • Recognition schemes to appreciate colleagues.
  • Company contributions to pension schemes.
  • Family-friendly policies, including enhanced maternity/paternity and shared parental benefits.
  • Employee assistance programs for confidential support regarding professional or personal matters, including financial management and family care.
  • Special leave options such as study leave, sabbaticals, or public duties.
  • Three days of paid leave annually for volunteering in the local community.
  • Season ticket loan schemes to assist with commuting.
  • Access to "Work Perks" offering deals, discounts, and cashback on purchases.
  • Family savings on outings and discounts through partners.
The Low Carbon Contracts Company (LCCC) is dedicated to facilitating the decarbonization of electricity generation and making it more affordable for the future. Our mission is integral to achieving the Government's Net Zero target by 2050.

LCCC's primary responsibility includes managing the Contracts for Difference (CfDs) scheme, which are agreements with renewable generators designed to provide investors with confidence in low carbon technology investments. CfDs also aim to mitigate price increases for consumers during high electricity prices. For more information on how CfDs function, please refer to the relevant resources.

Additionally, LCCC manages financial flows across energy suppliers to support the CfD portfolio, oversees capacity market settlements, and develops new schemes. Discover more about our work by visiting our main page.

We are committed to fostering a diverse and inclusive workplace where everyone can be their authentic selves and contribute to our mission of advancing a flexible energy future. Your diversity data is valuable to us, as it helps us understand our effectiveness in connecting with underrepresented groups and achieving our diversity goals. Please note that your diversity data will remain anonymized and will only contribute to high-level reports.

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