Internal Communications Specialist

4 days ago

London, Greater London, United Kingdom PPHE Hotel Group Full time

Internal Communications Specialist

The Internal Communications Specialist plays a crucial role in fostering effective communication throughout PPHE Hotel Group. Responsible for developing and implementing clear, consistent and timely distribution of information across all levels of the company. Our main goal is to ensure our employee experience is as enriched as possible. As our Internal Communications Specialist, you'll help to align our team members with PPHE's goals, enhance employee engagement, and support the optimal working climate as defined in our blueprints.

Key Responsibilities:

  • Design and implement comprehensive communication strategies and action plans that align with PPHE's goals and culture.
  • Write and edit engaging content for various communication mediums.
  • Coordinate communication campaigns and initiatives.
  • Manage and update internal communication channels and platforms.
  • Establish and facilitate two-way communication between management and team members.
  • Ensure that all internal communications are aligned to PPHE's strategic agenda/blueprints.
  • Organise and support internal events, meetings and presentations.
  • Monitor, analyse and improve the effectiveness of internal communication efforts through surveys, feedback tools, and analytics to measure the impact of initiatives.
  • Support the Head of Employee Experience with employee engagement and development initiatives, including the bi-annual employee engagement survey, benefits updates and policy changes.
  • Work closely with the Employer Brand Manager in ensuring printed media is delivered consistently.
  • Demonstrate flexibility and adaptability when assisting stakeholders with their communication needs and the changing demand and priorities of the business.
  • Create a welcoming atmosphere and personalised service for each individual external and internal colleague, supplier and guest.
  • Identify opportunities and improvements/solutions to ways of working.

Benefits:

  • Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • 30 days of holiday per year including bank holidays, increasing with years of service
  • Two free meals per day
  • 1 day remote working per week
  • Access to 40% of your pay before payday through Wagestream
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • 24/7 employee assistance programme
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan & award-winning training

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