Front Desk Coordinator

2 weeks ago

Aberdeenshire, United Kingdom NHS Scotland Full time

NHS Scotland is committed to fostering an inclusive and diverse work environment, where every employee feels valued and empowered to contribute their best. We welcome applications from individuals who share our vision and are passionate about delivering exceptional patient care.

Receptionist (Full-time Opportunity)

We are seeking a highly organized and customer-focused individual to join our dynamic team. As a Receptionist, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional support to patients and healthcare professionals alike.

Key responsibilities will include:

  • Welcoming patients and directing them to the appropriate service or healthcare professional in a courteous and efficient manner
  • Providing administrative support to the practice team, maintaining accurate records and ensuring seamless communication
  • Managing patient queries and requests, resolving issues promptly and professionally
  • Coordinating appointments and test results, ensuring timely and effective communication
  • Liaising with community pharmacy and other services to ensure seamless patient care

Essential requirements for this role include:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Proficiency in computer software and systems
  • Commitment to delivering exceptional patient care and service

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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