Service Consultant

4 days ago


Macclesfield, Cheshire East, United Kingdom Inchcape Retail Limited Full time

Job Summary:

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Inchcape Retail Limited. As a Service Advisor, you will be the main point of contact for all customer communication while their vehicle is undergoing maintenance and repair in our Retail Centre.

Key Responsibilities:

  • Provide exceptional customer service and ensure a seamless experience for our customers.
  • Work closely with our technicians to ensure timely and efficient completion of vehicle repairs and maintenance.
  • Manage customer expectations and communicate effectively to ensure a high level of customer satisfaction.
  • Contribute to the achievement of sales and customer satisfaction targets.

Requirements:

  • Basic salary from £26,862.26 to £32,146.07 with OTE up to circa £36k DOE.
  • 45 hours per week.

About Us:

Inchcape Retail Limited is a leading retailer of new and used vehicles, offering a wide range of services to our customers. We are committed to delivering exceptional customer experiences and providing a supportive and inclusive work environment for our employees.



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