Sales Operations Analyst EMEA

3 weeks ago

London, Greater London, United Kingdom SharkNinja Full time
Job Title: Sales Operations Analyst EMEA

We are seeking a highly skilled Sales Operations Analyst to join our team in EMEA. As a Sales Operations Analyst, you will play a critical role in driving revenue and margin through effective demand planning, inventory management, purchase order execution, and trend analysis.

Key Responsibilities:
  • Develop and implement strategies to enhance operational performance for assigned retail accounts, ensuring alignment with the company's overall business objectives.
  • Act as the main point of contact for customer-specific needs, ensuring timely and effective communication to meet both customer and company expectations.
  • Regularly generate and analyze business performance reports, identify critical insights, and proactively address risks and opportunities.
  • Monitor and coordinate sales performance relative to promotional goals, collaborating with sales analysts to create accurate shipment and inventory forecasts.
  • Work closely with customer demand planning teams, the sales director/account manager, and sales analysts on forecasting, inventory management, order processing, and supply chain coordination.
  • Lead monthly forecasting sessions with customers and internal SharkNinja teams. Participate in the annual financial budget planning process.
  • Ensure high levels of forecast accuracy and attainment to fulfill commitments to both the organization and retail partners. Oversee order coordination with the supply chain, managing availability dates with customers.
  • Input and manage confirmed promotional plans in SFO, maintaining the promotional calendar with internal and external sales analysts.
  • Partner with the sales director/account manager and sales analysts to prepare customer presentations, monthly business reviews, budget reviews, and POS reports.
  • Develop a thorough understanding of the kitchen and floor care product categories, including consumer preferences and competitive dynamics.
  • Lead special projects focused across EMEA business growth and operational optimization.
  • Oversee the execution of UK product launches, ensuring alignment with customer needs and timely market introduction.
Requirements:
  • Expert proficiency in Microsoft Excel, including advanced formulas, pivot tables, and data visualization. Proficiency in SQL and Python for data analysis and process automation is a bonus but not required.
  • Ability to analyze retail sales data, anticipate market trends, and make strategic recommendations to drive business growth.
  • Strong verbal and written communication skills, with the ability to present complex data and insights to various audiences.
  • Experience in managing projects or initiatives, with strong organizational skills and the ability to handle multiple tasks in a fast-paced environment.
  • Ability to proactively identify, anticipate, and resolve issues efficiently.
  • Bachelor's degree in business, Data Science, Supply Chain Management, or a related field.
  • 2+ years of experience in demand planning, supply chain management, or retail operations within the consumer products industry.
  • Experience in roles within sales, demand planning, or similar fields, preferably with major retailers across EMEA.
  • Past sales experience is preferred but not required.
What We Offer:
  • A dynamic and innovative work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • A collaborative and supportive team environment.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture.

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