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Field Operations Manager

2 months ago

Swindon, Swindon, United Kingdom RecruitME Full time £50,000 - £55,000

Job Summary:

We are seeking a highly skilled and experienced Field Operations Manager to join our team at RecruitME. As a key member of our operations team, you will be responsible for managing a team of field service technicians and ensuring the delivery of exceptional customer service to our clients.

About the Role:

  • Manage a team of field service technicians to ensure timely and efficient delivery of services to clients.
  • Develop and implement operational strategies to improve customer satisfaction and service delivery.
  • Collaborate with the operations director to develop and implement business growth strategies.
  • Manage budgets and financial performance to ensure profitability and growth.
  • Build and maintain strong relationships with clients to ensure customer satisfaction and retention.

Requirements:

  • Proven experience in a field operations management role, preferably in the fire and security industry.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and customer service skills, with the ability to build strong relationships with clients.
  • Strong analytical and problem-solving skills, with the ability to develop and implement operational strategies.
  • Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.

What We Offer:

  • Competitive salary and bonus scheme.
  • Opportunities for career development and progression.
  • Continued professional development and training.
  • Company car allowance and on-site parking.
  • Employee recognition scheme and rewards.