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Customer Service and Office Manager

2 months ago

Oxford, Oxfordshire, United Kingdom IC Resources Full time
Customer Service and Office Manager Opportunity

IC Resources is seeking a highly skilled Customer Service and Office Manager to support the day-to-day operations of a small med-tech scale-up based just outside of Oxford. As a key member of the team, you will be responsible for providing exceptional customer service, managing customer inquiries, and ensuring the smooth running of the office.

This is an exciting opportunity to work closely with the CEO and contribute to the company's growth and success. The ideal candidate will have previous experience in a customer service, internal sales, or office management role, with a strong ability to handle incoming customer queries and provide solutions.

Key Responsibilities:

  • Provide exceptional customer service and support to customers via phone, email, and other channels.
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Ensure the daily running of the office, including administrative tasks and record-keeping.
  • Collaborate with the team to achieve business objectives and improve customer satisfaction.

Requirements:

  • Previous experience in a customer service, internal sales, or office management role.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary of £35k-£45k D.O.E.
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.

If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.