Operational System Support Specialist

2 days ago


Sheffield, Sheffield, United Kingdom BT Group Full time

Job Summary

We are seeking a highly skilled Operational System Support Specialist to join our team at BT Group. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our systems and providing exceptional support to our customers.

Key Responsibilities

  • Manage and resolve system issues in a timely and efficient manner
  • Collaborate with cross-functional teams to identify and address system bottlenecks
  • Develop and implement process improvements to enhance system performance
  • Provide expert-level support to customers and internal stakeholders
  • Participate in system testing and validation to ensure high-quality delivery
  • Contribute to the development of system requirements and functional specifications
  • Manage business field service feeds and assist with profile builds and removals

Requirements

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong technical skills and knowledge of system operations
  • Experience in a similar role or industry

About BT Group

BT Group is a global leader in secure connectivity and collaboration platforms for businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.



  • Sheffield, Sheffield, United Kingdom Imperial Recruitment Group Full time

    Position Title: Mechanical Systems Support SpecialistReporting To: Mechanical Engineering ManagerBenefits: The organization provides a competitive benefits package along with an annual performance bonus.Role Overview: This position involves delivering mechanical assistance to operational assets across the UK from a dedicated workshop environment. The primary...


  • Sheffield, Sheffield, United Kingdom Aviva Full time

    Technical Support Specialist for IT Systems Salary: Approximately £40,000 National / Approximately £45,000 London Up to 12 Month Fixed Term Contract We are thrilled to announce a fantastic opportunity for a Technical Support Specialist for IT Systems to join our dynamic team on a fixed-term contract of up to 12 months. Our team operates across various...


  • Sheffield, Sheffield, United Kingdom Aviva Full time

    Technical Support Specialist for IT Systems Salary: Approximately £40,000 National / Approximately £45,000 London Up to 12 Month Fixed Term Contract We are pleased to announce an opportunity for a Technical Support Specialist to join our dynamic team on a fixed-term contract lasting up to 12 months. Our team operates across various locations, providing a...


  • Sheffield, Sheffield, United Kingdom Aviva Full time

    Technical Support Specialist for IT Systems Salary: Approximately £40,000 National / Approximately £45,000 London Up to 12 Month Fixed Term Contract We are thrilled to announce a fantastic opportunity for a Technical Support Specialist to join our dynamic team on a fixed-term contract of up to 12 months. Our team operates across various...


  • Sheffield, Sheffield, United Kingdom Government Facility Services Ltd Full time

    Job Role:IT Support SpecialistLocation:SheffieldSalary:£39,921.92We are seeking a dedicated IT Support Specialist to join our team at Government Facility Services Ltd.As a key member of our technical services team, you will play a vital role in ensuring the smooth operation of our computer systems and infrastructure.You will be responsible for providing...


  • Sheffield, Sheffield, United Kingdom Government Facility Services Ltd Full time

    Job Role:IT Support SpecialistLocation:SheffieldSalary:£39,921.92We are seeking a dedicated IT Support Specialist to join our team at Government Facility Services Ltd.As a key member of our technical services team, you will play a vital role in ensuring the smooth operation of our computer systems and infrastructure.You will be responsible for providing...


  • Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:We are seeking an experienced HR Coordinator / Advisor to join our team at Hays Specialist Recruitment Limited. As an HR Coordinator / Advisor, you will be responsible for providing day-to-day HR support to our clients, including employee lifecycle administration, recruitment/onboarding, and HR projects.About the Role:This is an excellent...


  • Sheffield, Sheffield, United Kingdom Meridian Business Support Full time

    We are seeking an experienced Installation and Service Engineer to join our team at Meridian Business Support. As an Installation and Service Engineer, you will be responsible for installing and maintaining fire alarm, security systems, access control, and intruder alarm systems for our clients across the country.Key Responsibilities:Install and maintain...


  • Sheffield, Sheffield, United Kingdom SCC Full time

    Job Summary: We are seeking an experienced IT Support Specialist to join our team at SCC. As an IT Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their computer systems and peripherals are running smoothly and efficiently. Key Responsibilities: Provide technical support to clients via phone, email,...


  • Sheffield, Sheffield, United Kingdom SCC Full time

    Job Summary: We are seeking an experienced IT Support Specialist to join our team at SCC. As an IT Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their computer systems and peripherals are running smoothly and efficiently. Key Responsibilities: Provide technical support to clients via phone, email,...


  • Sheffield, Sheffield, United Kingdom Aviva Full time

    Technical Support Specialist for IT Systems Salary: Approximately £40,000 National / Approximately £45,000 London Up to 12 Month Fixed Term Contract We are thrilled to announce an opportunity for a Technical Support Specialist to join our dynamic team on a fixed-term contract of up to 12 months. Our team operates across various locations...


  • Sheffield, Sheffield, United Kingdom Professional Technical Ltd Full time £45,000

    About the Company: Professional Technical Ltd is a nationally recognized and award-winning firm specializing in lift engineering solutions. We are currently in search of a highly skilled Lift Systems Installation Specialist to join our expanding team. Role Overview: As a Lift Systems Installation Specialist, you will play a crucial role in our operations,...


  • Sheffield, Sheffield, United Kingdom Transaction Network Services Full time

    Job Title: Operations Support TechnicianTransaction Network Services (TNS) is seeking a highly skilled Operations Support Technician to join their Payment Markets division. As a key member of the global 24/7 support team, you will be responsible for ensuring the smooth operation and high availability of TNS' Payment Gateway, Processing, and Settlement...


  • Sheffield, Sheffield, United Kingdom Transaction Network Services Full time

    Job Title: Operations Support TechnicianTransaction Network Services (TNS) is seeking a highly skilled Operations Support Technician to join their Payment Markets division. As a key member of the global 24/7 support team, you will be responsible for ensuring the smooth operation and high availability of TNS' Payment Gateway, Processing, and Settlement...


  • Sheffield, Sheffield, United Kingdom Intellect Group Full time

    About the RoleWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Intellect Group. As an IT Support Specialist, you will be the primary point of contact for all IT-related issues and queries within the firm.**Key Responsibilities:**Provide technical support at 1st-3rd line level for all IT-related incidents and service...


  • Sheffield, Sheffield, United Kingdom Intellect Group Full time

    About the RoleWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Intellect Group. As an IT Support Specialist, you will be the primary point of contact for all IT-related issues and queries within the firm.**Key Responsibilities:**Provide technical support at 1st-3rd line level for all IT-related incidents and service...


  • Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment - Education Full time

    Position: Primary Education Support Specialist (Key Stage 2)Salary: Competitive, commensurate with experienceEmployment Type: Full-time, TemporaryRole Overview:Hays Specialist Recruitment - Education is in search of a passionate and committed Primary Education Support Specialist to become part of a lively primary institution. This position entails...


  • Sheffield, Sheffield, United Kingdom Transaction Network Services Full time

    About the RoleTransaction Network Services (TNS) is seeking a highly motivated and customer-focused Operations Support Technician to join their Payment Markets division. As a key member of the global 24/7 support team, you will play a critical role in ensuring the smooth operation and high availability of TNS' Payment Gateway, Processing, and Settlement...


  • Sheffield, Sheffield, United Kingdom Transaction Network Services Full time

    About the RoleTransaction Network Services (TNS) is seeking a highly motivated and customer-focused Operations Support Technician to join their Payment Markets division. As a key member of the global 24/7 support team, you will play a critical role in ensuring the smooth operation and high availability of TNS' Payment Gateway, Processing, and Settlement...


  • Sheffield, Sheffield, United Kingdom Intellect Group Full time

    Job Summary:The Intellect Group is seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be the first point of contact for all IT-related issues and queries within the firm. You will provide timely and efficient technical support, troubleshoot problems, and assist in maintaining the firm's IT...