Support Specialist

4 days ago

London Borough of Newham, United Kingdom Look Ahead Care Support and Housing Full time
About the Role

We are seeking a highly motivated and compassionate Support Worker to join our Mental Health Service in Newham. As a Support Worker, you will play a vital role in providing support to customers with a range of mental health and support needs.

Key Responsibilities
  • Deliver all aspects of support to enable customers to develop independent living skills, including personal and physical care as appropriate.
  • Support customers to undertake domestic tasks, including practical assistance where necessary, to ensure they enjoy a high quality of accommodation.
  • Participate in support planning and risk management, as facilitated by the lead Support Worker.
  • Carry out security duties to ensure the safety of customers and premises.
  • Monitor CCTV throughout the shift.
  • Enable customers to make full use of community facilities by providing support as directed.
  • Carry out support duties to enable customers to integrate into the community, including accompanying customers to appointments and meetings.
  • Report any observations relating to customer welfare.
  • Adhere to all policies and procedures of Look Ahead Care, Support & Housing, including statutory requirements.
  • Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
  • Maintain digital and physical records as required at the project under the direction of the Support Workers/management.
  • Participate in team meetings/reviews and the general development of the service.
  • Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
Requirements
  • NVQ Level 2 or equivalent or experience within the charity/social care sector.
  • Relevant specialism experience is desirable.
About Us

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We deliver over 120 services, providing support to around 6,000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.

We have a strong social purpose and we live and work by our values:

  • We focus on Excellence and innovation.
  • We are Caring and Compassionate.
  • We are Inclusive and Trusted.
  • We work in Partnership and are One-Team.

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