Customer Support Specialist

2 months ago


Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Stevenage, UK.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information about our products and services.
  • Work closely with internal teams to ensure seamless customer experiences.
  • Manage customer interactions and follow-up tasks with precision.
  • Stay up-to-date with industry trends and best practices to continuously improve service delivery.

Requirements:

  • Previous experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and problem-solving skills, with a strong ability to empathize with customers.
  • Proficiency in Microsoft Office and CRM systems, with a willingness to learn new tools and technologies.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.

What We Offer:

  • A competitive salary with performance-based incentives.
  • A comprehensive pension scheme and healthcare benefits.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A supportive work environment with a clear career progression path.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



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