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Senior Solutions Consultant
2 months ago
At Ingenio Global, we're seeking an experienced Senior Solutions Consultant to drive international growth and lead our team in delivering cutting-edge solutions for the Customer Experience (CX) and Contact Center Software as a Service (SaaS) space.
About the Role:
As a Senior Solutions Consultant, you will leverage your expertise to design and architect innovative CX and Contact Center SaaS solutions that meet client requirements and business objectives. You will collaborate with clients to understand their needs, challenges, and goals, and translate these into customized, scalable, and effective solutions.
Key Responsibilities:
- Develop and implement CX and Contact Center SaaS solutions that align with client goals and objectives.
- Collaborate with clients to understand their needs and challenges, and develop tailored solutions to address these.
- Stay up-to-date on industry trends, emerging technologies, and best practices in CX and Contact Center SaaS to ensure our solutions are at the forefront of innovation.
What We Offer:
As a Senior Solutions Consultant at Ingenio Global, you will have the opportunity to work with a recently-funded Series A software business, and be part of a dynamic team that is passionate about delivering exceptional customer experiences.
Requirements:
- Proven experience in designing and implementing CX and Contact Center SaaS solutions.
- Strong understanding of industry trends, emerging technologies, and best practices in CX and Contact Center SaaS.
- Excellent communication and collaboration skills.
Apply Today:
If you're a motivated and experienced professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.