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Employee Assistance Programme Manager

2 months ago


Gloucester, Gloucestershire, United Kingdom Priory Healthcare Full time

Priory Healthcare is a leading provider of mental healthcare and adult social care in the UK.

We are seeking a highly skilled and experienced Service Director to join our team on a permanent, full-time basis.

The successful candidate will have accountability for the operational, financial, and quality performance of our services.

Key Responsibilities:

  • Manage quality, safety, and risk; cost control, delivery of financial targets, and budgeting.
  • Secure growth and develop new service offerings.
  • Maintain and retain key customer accounts.
  • Ensure high customer service standards and an effective EAP service.
  • Provide leadership to the business, ensuring it operates in line with our values.
  • Ensure colleagues are engaged, supported, and developed to deliver high standards of support to clients.
  • Deliver a clinically appropriate counselling service underpinned by effective clinical governance and risk management.
  • Work closely with the wider Priory Wellbeing Services Senior Leadership Team to ensure business success.

Requirements:

  • Positive role model for the team, ensuring all actions align with our purpose and behaviours.
  • High-quality service provision to clients and customer organisations.