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Senior Relationship Manager
2 months ago
We are seeking a highly skilled and experienced Senior Relationship Manager to join our Employee Relations team at BDO UK. As a key member of our HR team, you will play a critical role in ensuring the successful delivery of all operational activities, including timely and complex case management, policies, and governance of ER processes and procedures.
Key Responsibilities- Ensure all ER team activity is delivered in a timely and efficient manner, using a commercial and supportive mindset to mitigate ER-related risks.
- Provide timely and pragmatic ER advice and guidance to the ER team, with a focus on proactive process improvement.
- Support the ER Lead and work closely with the ER Managers to identify trends through the case system and work with the ER Lead, HR teams, and the business to support a proactive approach to prevention of ER issues across the business.
- Maintain and develop appropriate expectations for ER team process and policy governance, consulting with stakeholders where relevant.
- Take a proactive, consultative, and pragmatic approach to managing quality and risk in collaboration with senior stakeholders.
- Significant Employee Relations experience within a similar role.
- A subject matter expert in employee relations with a strong technical knowledge of employment law and external best practice trends.
- Proven experience of independently building, developing, and upskilling a team, including the management of various levels up to and including Manager level.
- High emotional intelligence, a natural leader with a calm, patient, and balanced approach.
- Confidence and experience in creating and interpreting ER-related data, producing analysis, and presenting commercially based recommendations/solutions to leadership.
BDO UK is a leading accountancy and business advisory firm that helps entrepreneurial businesses to succeed. We have a unique culture that values our people and encourages them to reach their full potential. We offer a range of benefits and opportunities for career development, including training and upskilling programs, mentorship, and a supportive working environment.
