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Pensions Operations Specialist
2 months ago
About the Role
We are seeking a highly skilled Pensions Operations Specialist to join our team at Capita Pension Solutions. As a key member of our Strategy & Product function, you will play a critical role in supporting our operational service delivery and ensuring that our clients receive exceptional service.
Key Responsibilities
- Support the Pensions Team Manager in preparing for meetings and providing business MI
- Understand client requirements and make every effort to ensure key performance indicators and quality standards are met
- Maintain up-to-date knowledge of processes, procedures, and products
- Support a team in operational service delivery in accordance with client contracts, legislation, policy conditions, business rules and procedures, and within the legislative / regulatory framework
- Understand, build, maintain, and enhance stakeholder and/or client relationships
Requirements
- Strong knowledge of DB pensions
- An understanding of pension administration process
- Advanced excel
- Successful track record in building relationships with key stakeholders & Clients
- Strong analytical and data-analysis skills
- Exposure to pensions calculations, with the ability to complete reconciliation tasks
What We Offer
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
About Capita Pension Solutions
At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS's strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2024 and beyond and in support of that we are seeking applications for two very important roles.
