Cleaning Team Leader

7 days ago


Stowmarket, Suffolk, United Kingdom OCS Group Full time

Job Summary:

We are seeking a highly skilled and experienced Cleaning Team Leader to join our team at OCS Group. As a key member of our operations team, you will be responsible for leading a team of cleaners and ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities:

  • Supervise and manage a team of cleaners to ensure efficient and effective delivery of cleaning services.
  • Conduct daily inspections of the site to identify areas for improvement and implement corrective actions.
  • Work closely with customer representatives to understand their specific requirements and ensure that these are met.
  • Manage equipment, materials, and stock levels to optimize efficiency and minimize waste.
  • Train and develop staff to enhance their skills and knowledge.
  • Carry out general cleaning duties as required.
  • Control costs to ensure services are delivered within agreed budget.
  • Supervise quality control procedures to ensure high standards are maintained.
  • Conduct team briefings to cascade information to staff.
  • Ensure staff present a professional image at all times.

Requirements:

  • Experience in a supervisory role within the cleaning industry.
  • Strong people skills and ability to lead and motivate a team.

What We Offer:

  • A competitive salary and benefits package.
  • A pension scheme to save for the future.
  • Access to high street discounts.
  • Access to low interest loans.
  • Recognition scheme 'OCS Stars' - monetary rewards given to top performers.
  • Training and Development - apprenticeships, e-learning, English as a Second Language and our award-nominated 'Impact' Programme.
  • Long Service Awards.
  • Cycle to work scheme - discounted bicycles.
  • Access to our Employee Assistance Programme - 24-7 Wellbeing Support.


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