Licensing Services Director

1 day ago

Yate, South Gloucestershire, United Kingdom South Gloucestershire Council Full time
Job Title: Licensing Services Manager

South Gloucestershire Council is seeking an experienced and skilled Licensing Services Manager to lead our licensing services team.

About the Role

As the Licensing Services Manager, you will be responsible for developing and delivering effective licensing services that meet the needs of our community. You will lead a team of approximately 15 staff, with 3 direct reports, and be accountable for the delivery of value for money and responsive services.

Key Responsibilities
  • Develop and deliver a range of services through the management of your team, providing expert advice on new areas of work, new legislation guidance, and income generation.
  • Manage a team of approximately 15 staff, with 3 direct reports, and provide a high level of support and challenge to operational staff to ensure high-quality services.
  • Develop and produce an annual service plan for licensing services, identify new challenges, set priorities, performance indicators, and statutory returns.
  • Monitor and review progress against policy, plans, and targets and be accountable for the achievement of agreed outcomes.
  • Prepare and submit reports to Regulatory Committees, Cabinet, and other council meetings to enable effective decisions to be made.
  • Ensure a collaborative and productive working relationship with partners and internal colleagues to deliver on the licensing objectives.
  • Manage and control the budget and service delivery for the licensing service, including the determination of annual fees and charges.
Requirements
  • Education to degree level or equivalent professional qualification.
  • Substantial relevant experience in licensing, including knowledge and expertise in licensing service processes, policy, and procedures.
  • Ability to ensure a consistent customer-driven service delivery, with high professional standards, and undertake continuous improvement.
  • Leadership experience, effective management skills, and the ability to manage and develop a large team.
  • Experience of developing and maintaining complex partnerships and proven stakeholder management skills.
  • Knowledge of delivering against equality, diversity, and inclusion objectives within service areas.
What We Offer

As a Licensing Services Manager at South Gloucestershire Council, you will have the opportunity to work in a dynamic and challenging environment, leading a team of experienced professionals and making a real difference to our community.

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