Practice Administrator
1 month ago
We are seeking a highly skilled and experienced Practice Administrator to join our team at our busy and friendly practice. As a key member of our administration team, you will play a vital role in ensuring the smooth day-to-day running of our clinical services and administration.
Key Responsibilities- Ensure compliance with CQC regulations and standards
- Support the practice manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
- Direct line management of the following staff: Medical secretaries & Admin team
- Establishing, reviewing and regularly updating Job Descriptions and Person Specifications, for our team ensuring all staff are legally and gainfully employed
- Co-ordinating statutory & mandatory training for the team, liaising with PM, Reception Manager & Senior Nurse where applicable
- Coordinating the reviewing and updating of all practice policies and procedures
- Managing the procurement of practice equipment, supplies and services
- Actively encouraging and promoting the use of online patient services
- Liaising at external meetings as required
- Acting as the deputy complaints manager, ensuring complaints are dealt with in a timely manner and, where necessary, escalated to the next level
- The management of the premises, including health and safety aspects such as risk assessments and mandatory training
- Managing facilities & maintenance of PAT testing, calibration, fire extinguishers, alarm systems, & reviewing effectiveness of contracts.
- Managing equipment owned by the surgery (maintaining up-to-date asset registers etc.)
- Responding to and resolving all local IT issues where appropriate
- Excellent time and workload management
- Ability to work under pressure
- Excellent communication skills, written or oral
- Ability to prioritise workload
- Polite & confident
- Work as part of a team
- Flexible and cooperative
- Experience in working in Primary Care
- Experience in working in a General Practice
- Experience of working with System1 Medical Software
- GCSE
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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