Lead Client Services Executive

3 weeks ago


West Midlands, United Kingdom The Accountancy Recruiters Full time

Position Overview:

As a Lead Client Services Executive at The Accountancy Recruiters, you will engage deeply with our skilled accounts team, collaborating with senior leaders to offer exceptional guidance to our clients. The environment will be dynamic, stimulating, innovative, and fulfilling. This role presents an excellent chance for personal growth and advancement within a progressive and fast-moving organization.

  • Oversee and nurture a diverse and lively client portfolio.
  • Establish enduring relationships, becoming the primary contact for clients.
  • Guide a team, ensuring the production of high-quality work to provide outstanding service.
  • Collaborate with senior leaders and various departments to enhance the overall service delivery to your clients.
  • Impress clients daily by understanding their business needs to provide an exceptional experience.
  • Contribute to our expansion by maintaining existing client relationships and fostering connections with potential new clients.
  • Handle larger, more intricate projects with the assistance of the broader Accounts team.
  • Evaluate processes and introduce more effective methods of service delivery.
  • Mentor and develop the accounts team and direct reports.

Required Qualifications:

  • ACA or ACCA qualified with a minimum of 2 years of post-qualification experience.
  • Experience in practice managing junior staff and a portfolio of small to medium enterprises and owner-managed businesses.

Compensation & Benefits:

  • Attractive salary package
  • Generous vacation allowance
  • Flexible hybrid working arrangements
  • Company pension scheme
  • Health assessments
  • Support for mental well-being


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