IT Account Manager

11 hours ago


Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time
About Modern Networks Ltd

Established in 1999, Modern Networks Ltd is a leading specialist provider of managed IT and Telecoms services to the UK's commercial & retail property sector.

We are also an independent Internet Service Provider (ISP) with a strong presence in the UK's property sector.

Our Mission

We strive to deliver a world-class service to our customers, providing them with the best possible solutions to meet their IT and Telecoms needs.

Job Description

We are seeking an experienced IT Account Manager to join our team. As an IT Account Manager, you will be responsible for building and maintaining relationships with our customers, understanding their IT and Telecoms needs, and providing them with tailored solutions.

You will work closely with our customers to identify their business requirements and provide them with the best possible solutions to meet those needs.

You will also be responsible for managing and maintaining our customer relationships, ensuring that our customers are satisfied with our services and that we are meeting their expectations.

We are looking for someone who is passionate about delivering excellent customer service, has a strong understanding of IT and Telecoms, and is able to build strong relationships with our customers.

Key Responsibilities
  • Build and maintain relationships with our customers
  • Understand and meet the IT and Telecoms needs of our customers
  • Provide tailored solutions to meet the needs of our customers
  • Manage and maintain our customer relationships
  • Ensure that our customers are satisfied with our services
Requirements

We are looking for someone who has a strong understanding of IT and Telecoms, is able to build strong relationships with our customers, and is passionate about delivering excellent customer service.

You will need to have a proven track record of delivering excellent customer service, a strong understanding of IT and Telecoms, and the ability to build strong relationships with our customers.

We are an equal opportunities employer and welcome applications from all qualified candidates.


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