Customer Service Specialist
4 days ago
We are seeking an experienced customer service professional to join our team at Lloyd Recruitment - Epsom. As a Complaints Handler, you will play a crucial role in managing the resolution of customer complaints, ensuring regular updates throughout the process.
Key Responsibilities:- Investigate and resolve customer complaints using defined policies and procedures.
- Action daily and monthly reports to track progress and identify trends.
- Progress complaints within agreed timescales, recording information relating to the complaint accurately.
- Conduct root cause analysis to identify areas for improvement and communicate lessons learned.
- Provide exceptional customer service, ensuring that customers are satisfied with the outcome.
- Previous experience in handling and responding to escalated queries and complaints.
- Ability to work collaboratively with others in a fast-paced, customer-focussed environment.
- Strong communication and problem-solving skills.
- Ability to travel to Leatherhead, Surrey on a monthly basis.
We offer a competitive salary of £27k plus an attractive benefits package, including remote working opportunities. If you are a motivated and customer-focused individual looking for a new challenge, please apply now.
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Customer Service Associate
2 weeks ago
Leatherhead, Surrey, United Kingdom Dimensions Specialist Recruitment Ltd Full timeUnlock your potential in a dynamic and rewarding role with Dimensions Specialist Recruitment Ltd.As a Customer Service Associate, you will be responsible for delivering exceptional customer experiences and providing administrative support to our clients in the financial services sector.Key responsibilities include:Providing product information and answering...
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Customer Service Associate
2 weeks ago
Leatherhead, Surrey, United Kingdom Dimensions Specialist Recruitment Ltd Full timeUnlock your potential in a dynamic and rewarding role with Dimensions Specialist Recruitment Ltd.As a Customer Service Associate, you will be responsible for delivering exceptional customer experiences and providing administrative support to our clients in the financial services sector.Key responsibilities include:Providing product information and answering...
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Customer Service Associate
2 weeks ago
Leatherhead, Surrey, United Kingdom Dimensions Specialist Recruitment Ltd Full timeUnlock your potential in a dynamic and rewarding role with Dimensions Specialist Recruitment Ltd.As a Customer Service Associate, you will be responsible for delivering exceptional customer experiences and providing administrative support to our clients in the financial services sector.Key responsibilities include:Providing product information and answering...
-
Customer Service Associate
2 weeks ago
Leatherhead, Surrey, United Kingdom Dimensions Specialist Recruitment Ltd Full timeUnlock your potential in a dynamic and rewarding role with Dimensions Specialist Recruitment Ltd.As a Customer Service Associate, you will be responsible for delivering exceptional customer experiences and providing administrative support to our clients in the financial services sector.Key responsibilities include:Providing product information and answering...
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Customer Service Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Lloyd Recruitment Limited Full timeCustomer Service SpecialistWe are seeking an experienced Customer Service Specialist to join our team at Lloyd Recruitment Limited. As a key member of our customer service team, you will be responsible for managing the resolution of customer complaints, ensuring regular updates throughout the process.Key Responsibilities:Investigate and resolve customer...
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Customer Service Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Lloyd Recruitment Limited Full timeCustomer Service SpecialistWe are seeking an experienced Customer Service Specialist to join our team at Lloyd Recruitment Limited. As a key member of our customer service team, you will be responsible for managing the resolution of customer complaints, ensuring regular updates throughout the process.Key Responsibilities:Investigate and resolve customer...
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Customer Service Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeCustomer Service SpecialistWe are seeking an experienced Customer Service Specialist to join our team at Lloyd Recruitment - Epsom. As a key member of our customer service team, you will be responsible for managing the resolution of customer complaints, ensuring regular updates throughout the process.Key Responsibilities:Investigate and resolve customer...
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Customer Service Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeCustomer Service SpecialistWe are seeking an experienced Customer Service Specialist to join our team at Lloyd Recruitment - Epsom. As a key member of our customer service team, you will be responsible for managing the resolution of customer complaints, ensuring regular updates throughout the process.Key Responsibilities:Investigate and resolve customer...
-
Customer Service Specialist
4 days ago
Leatherhead, Surrey, United Kingdom Lloyd Recruitment Services Ltd Full timeWe are seeking an experienced Customer Service Specialist to join our team at Lloyd Recruitment Services Ltd.This role offers a competitive salary of £27k plus an attractive benefits package, and remote working opportunities.Please note that this role requires occasional travel to our office in Leatherhead, Surrey, and you must be able to commute within a...
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Customer Service Specialist
4 days ago
Leatherhead, Surrey, United Kingdom Lloyd Recruitment Services Ltd Full timeWe are seeking an experienced Customer Service Specialist to join our team at Lloyd Recruitment Services Ltd.This role offers a competitive salary of £27k plus an attractive benefits package, and remote working opportunities.Please note that this role requires occasional travel to our office in Leatherhead, Surrey, and you must be able to commute within a...
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Customer Service Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Lloyd Recruitment Limited Full timeCustomer Service Representative OpportunityWe are seeking an experienced customer service professional to join our team at Lloyd Recruitment Limited. As a Customer Service Representative, you will be responsible for handling and resolving escalated customer complaints and queries.Key Responsibilities:Respond to customer complaints and queries in a...
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Customer Service Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Lloyd Recruitment Limited Full timeCustomer Service Representative OpportunityWe are seeking an experienced customer service professional to join our team at Lloyd Recruitment Limited. As a Customer Service Representative, you will be responsible for handling and resolving escalated customer complaints and queries.Key Responsibilities:Respond to customer complaints and queries in a...
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Customer Service Specialist
2 weeks ago
Leatherhead, Surrey, United Kingdom Lloyd Recruitment Limited Full timeCustomer Service RoleWe are seeking an experienced customer service professional to join our team at Lloyd Recruitment Limited. As a Complaints Handler, you will be responsible for handling and responding to escalated queries and complaints.Key Responsibilities:Respond to customer complaints and queries in a professional and timely mannerWork closely with...
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Customer Service Representative
3 weeks ago
Leatherhead, Surrey, United Kingdom Dermalogica Full timeAbout the Role:We are seeking a dedicated and customer-focused Ecommerce Customer Service Specialist to join our dynamic team at Dermalogica. As a key member of our customer service team, you will play a vital role in delivering exceptional support to our ecommerce customers, ensuring a seamless shopping experience.Key Responsibilities:Manage Ecommerce...
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Customer Relations Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and technical support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with...
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Customer Relations Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and technical support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with...
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Customer Relations Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with customers at...
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Customer Relations Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with customers at...
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Customer Relations Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with customers at...
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Customer Relations Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with customers at...