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Trainee Installation Specialist

2 months ago


Longford, Telford and Wrekin, United Kingdom The VPS Group Full time
Job Summary

We are seeking a highly motivated and skilled Trainee Installation Specialist to join our team at The VPS Group. As a Trainee Installation Specialist, you will play a key role in executing domestic installations from start to finish, ensuring a high standard of workmanship and excellent customer service.

Key Responsibilities
  • Work collaboratively with the installation team to execute domestic installations, ensuring timely completion and high-quality results.
  • Take pride in your work, maintaining a high level of professionalism and adhering to company brand image standards.
  • Ensure a high standard of workmanship, identifying and resolving installation issues promptly.
  • Manage van stock materials efficiently, minimizing waste and optimizing inventory.
  • Assist in capturing survey information required for product ordering and manufacturing.
  • Work effectively as part of a wider team, including office and field staff, to achieve business objectives.
  • Support the wider business in glazing, window, and door works, as required.
  • Manage and resolve workmanship and product-related issues on installations.
  • Demonstrate excellent customer skills, providing exceptional service and ensuring customer satisfaction.
  • Assist with administrative and compliance duties within company timelines.
  • Ensure maintenance of FCA and PRA compliance, adhering to regulatory requirements.
  • Work on internal Service Level Agreements and Team targets, contributing to business growth and success.
  • Comply with Health and Safety requirements, maintaining a safe working environment.
Requirements
  • Minimum of 1 year's experience as a secondary installer or trainee installer in the domestic Home Improvements sector.
  • Experience in the removal and installation of casement windows, vertical sash windows, composite doors, bifold doors, UPVC and aluminium single and double doors, patio doors, and secondary windows.
  • Experience in finishing structural bay windows.
  • Experience in surveying window and door products.
  • Excellent face-to-face communication skills.
  • Ability to work on your own initiative and as a team player.
  • Self-driven and a natural forward planner, critically assessing own performance.
  • Reliable, polite, tolerant, and determined.
Desirable Qualifications
  • Previous experience in a large national installation company.
  • Conservatory installation/surveying experience.
  • Ability to perform UPVC repairs.
  • Full UK/EU driving license.
  • NVQ level 2 or higher in fenestration installation or valid MTC card.
Company Culture

We value diversity and inclusion, aiming to create a workforce that reflects society. We celebrate individuality, promoting a Great Place to Work where colleagues can be themselves. We strive to create a safe, secure, and sustainable environment for our customers and employees.