Installation Engineer Trainee

3 weeks ago

Longford, Telford and Wrekin, United Kingdom The VPS Group Full time
Role Purpose

This is an exciting new role for a Trainee Installation Engineer of UPVC & Aluminium Window, Door and Secondary window products in the sustainable sector. As a Trainee Installation Engineer, you will work with the lead installer ensuring each installation is installed to the highest standard and completed Right First Time.

Key Responsibilities and Activities
  1. To work as a team to execute domestic installations from start to finish.
  2. Take pride in your own work and always support the company's brand image.
  3. To always ensure a high standard of workmanship.
  4. To assist in installation issues to resolution.
  5. To manage van stock materials in an economical manner.
  6. To assist with capturing survey information required to order products for manufacture.
  7. To work as part of a wider team with office and field staff.
  8. To support the wider business where required on glazing, window and door works.
  9. To manage and fulfill all workmanship and product-related issues on installations.
  10. To demonstrate excellent customer skills.
  11. To assist with admin and compliance duties within company timelines.
  12. To ensure maintenance of FCA & PRA compliance.
  13. To work on internal Service Level Agreements and Team targets.
  14. To keep in line with the company Right First Time and Continuous Improvement initiatives.
  15. To always comply with Health & Safety requirements.
Experience and Personal Attributes

Essential:

  1. Minimum of 1 year's experience as a secondary installer or trainee Installer in the domestic Home Improvements sector.
  2. Experience in the removal and installation of casement windows, Vertical sash windows, composite doors, bifold doors, UPVC & aluminium single and double doors, patio doors and secondary windows.
  3. Experience in finishing of structural bay windows.
  4. Experience in the survey of window and door products.
  5. Must be an excellent face-to-face communicator.
  6. Must be able to demonstrate good customer skills.
  7. Ability to work on your own initiative and as a team player.
  8. Self-driven.
  9. A natural forward planner who critically assesses own performance.
  10. Reliable, polite, tolerable, and determined.

Desirable:

  1. Previous experience of a large national installation company (Anglian, Everest, First Home improvements, SafeStyle etc.).
  2. Conservatory installation/surveying experience.
  3. Ability to perform UPVC repairs.
  4. Full UK/EU driving licence.
  5. NVQ level 2 or higher in fenestration installation or valid MTC card.
Other Important Things
  1. Act as an ambassador for our brand values, actively promoting and applying these values wherever possible.
  2. Comply with the Health & Safety requirements of the Company, keeping ourselves and each other safe at all times.
  3. Take the time to understand and work within Evander's policies, procedures, and ways of working.
  4. Uphold the company's equal opportunities policy and ensure that any discriminatory practice within the workplace is appropriately challenged.
  5. Adhere to all aspects of confidentiality and Data Protection in order to comply with the law, observing all policies and guidelines.
  6. The post holder will be required to undertake such other duties as may be required within the competence of the post. Therefore, the list of duties in this job description should not be regarded as exclusive or exhaustive.
  7. A full UK driver's licence and the ability to travel nationally where required.
  8. The flexibility for some overnight stays as and when required.
  9. Valuing Diversity and Inclusion, we aim to create a workforce that is representative of society where colleagues can be themselves. We know that embracing differences enhances Evander's operational capabilities and helps to create a Great Place to Work. We are proud to celebrate diversity where individuals are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion, or ability.

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