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Junior Service Administrator/Technical Support Specialist
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Junior Service Administrator/Technical Support Specialist to join our team at Rise Technical Recruitment Limited. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients and internal stakeholders.
Key Responsibilities:
- Provide technical support to clients and internal stakeholders via phone, email, and in-person
- Assist with troubleshooting and resolving technical issues
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with industry trends and emerging technologies
Requirements:
- High school diploma or equivalent required; degree in a related field preferred
- 1-2 years of experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive salary range: £24,000 - £32,000
- Full training and development opportunities
- Excellent progression opportunities within the company
- Work-life balance and flexible working arrangements
Why Join Us:
Rise Technical Recruitment Limited is a leading provider of technical recruitment services. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates. If you are a motivated and detail-oriented individual who is passionate about technical support, we encourage you to apply for this exciting opportunity.