Quality Assurance Specialist

4 weeks ago


Basingstoke, Hampshire, United Kingdom Eli Lilly and Company Full time
Quality Assurance Associate

We are seeking a highly skilled Quality Assurance Associate to join our team at Eli Lilly and Company. As a Quality Assurance Associate, you will play a critical role in ensuring the quality and safety of our products distributed within the United Kingdom and Republic of Ireland.

Key Responsibilities:
  • Support the Quality Team in activities for oversight of Eli Lilly products distributed within the UK and IE through the implementation of an Affiliate Quality System.
  • Align with both UK and IE regulations and Lilly quality expectations to ensure product quality, patient safety, and customer satisfaction.
  • Provide support for the Responsible Complaints Person (RCP) and backup RCP to ensure there is a local procedure for product complaints in place that meets Regulatory and Corporate requirements.
  • Work with the European Regional Centre to manage complaints and relationships between the groups.
  • Maintain relationships and communication with Global Patient Safety.
  • Prepare metrics and complaint summary reports in accordance with local procedures.
  • Review complaints closed after the 45-day target with local management.
Requirements:
  • Bachelor's degree in a science-related field.
  • Strong attention to detail and analytical mindset.
  • Ability to demonstrate resilience and effective communication skills.
  • Strong learning agility and ability to adapt to changing priorities.
Embracing Diversity:

Eli Lilly and Company is committed to embracing diversity and promoting an inclusive work environment. We believe that diversity is a key driver of innovation and success, and we strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best work.



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