Food and Beverage Team Member
2 weeks ago
Delivering Exceptional Guest Experiences
We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team at Oulton Hall Hotel, Spa & Golf Resort. As a key member of our team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.
Key Responsibilities:
- Provide exceptional customer service to guests in a variety of Food and Beverage areas across the hotel.
- Stay up-to-date with pricing and promotions to provide advice to guests and maximize sales.
- Work collaboratively with the team to ensure that guest satisfaction and brand standards are met.
Requirements:
- Passion for delivering exceptional guest service.
- Strong customer service skills.
- Good time management and organizational skills.
- Ability to work under pressure.
What We Offer:
- Free health club membership.
- Discounts across golf, including membership, guest rates, green fees, buggies, and clothing.
- Discounts across The QHotels Collection.
- Family & Friends discounts in hotels across The QHotels Collection.
- Support with training & professional qualifications, including course fees.
- Various learning & development opportunities.
- Access to an Employee Assistance Program – Hospitality Action.
- Refer a friend scheme.
- FREE parking.
About Us:
Oulton Hall Hotel, Spa & Golf Resort is a 4-star, 152-bedroom property located on the outskirts of Leeds. Our hotel is set in acres of woodland with a 27-hole golf course and offers a range of dining options, including the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and afternoon tea. We also offer private dining and meetings and event spaces, as well as leisure facilities including a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
Our Commitment:
The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, and we are happy to make reasonable adjustments to the recruitment process if required.
Our Values:
The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
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