Front of House Team Member

5 days ago

Leamington Spa, Warwickshire, United Kingdom Whitbread Full time
Front of House Team Member Opportunity

We are seeking a skilled and friendly Front of House Team Member to join our team at Premier Inn in Leamington Spa Town Centre. As a key member of our hotel team, you will be responsible for delivering exceptional customer service and ensuring our guests have a warm and welcoming experience from the moment they arrive.

About the Role

This is a fantastic opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for:

  • Welcoming guests and providing a warm and friendly welcome
  • Assisting with check-in and check-out procedures
  • Providing information and recommendations on local attractions and services
  • Ensuring the hotel lobby and public areas are clean and tidy
  • Working collaboratively with the hotel team to deliver exceptional customer service
What We Offer

We offer a competitive hourly rate of up to £11.79, as well as a range of benefits including:

  • Training and support to help you develop your skills and career
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants
  • Pension and saving schemes
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more
  • A complimentary Premier Inn breakfast for 2 when you join us
Requirements

To be successful in this role, you will need to have:

  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • The ability to work collaboratively as part of a team
  • A flexible and adaptable approach to work

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please apply now to join our team at Premier Inn in Leamington Spa Town Centre.

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