Skincare Department Supervisor

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full time
Job Title: Skincare Department Supervisor

At Sephora, we are seeking a highly skilled and experienced Skincare Department Supervisor to join our team. As a key member of our store leadership team, you will be responsible for overseeing the daily operations of our skincare department, driving sales, and delivering exceptional customer service.

Key Responsibilities:
  • Lead and motivate a team of Beauty Advisors to achieve sales targets and deliver exceptional customer service.
  • Drive sales by actively engaging with customers, understanding their skincare needs, and recommending suitable products.
  • Ensure proper merchandising and stock management within the skincare department, including regular inventory checks and restocking.
  • Collaborate with the Store Manager and Buying team to analyse sales data, identify trends, and make informed recommendations on product assortment and stock levels.
  • Stay updated on industry trends, new product launches, and skincare techniques to provide customers with the latest information and product recommendations.
Requirements:
  • Previous experience in a supervisory or leadership role within the skincare or beauty industry.
  • In-depth knowledge of skincare products, ingredients, brands, and industry trends.
  • Excellent sales and customer service skills, with a proven track record of achieving targets.
  • Strong communication and interpersonal skills, with the ability to engage and connect with customers and team members.
  • Exceptional organizational and time management abilities.
  • Proactive problem-solving skills and the ability to handle customer complaints or concerns effectively.
  • Familiarity with point-of-sale (POS) systems and inventory management software.
  • Flexible availability.
  • A passion for skincare and the beauty industry.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role in the beauty industry, please submit your application.

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