Managed Services Coordinator
3 weeks ago
Forde Recruitment Ltd is currently seeking a Managed Services Coordinator for our client, a dynamic global automotive enterprise specializing in customer de-fleet solutions, diverse remarketing avenues, and comprehensive vehicle preparation services for both wholesale and retail markets.
Position Overview
Our client is at the forefront of digital innovation in the automotive remarketing sector.
Their primary mission is to facilitate the online buying and selling of pre-owned vehicles, enabling transactions to occur more efficiently and intelligently than any competing platform. Their clientele encompasses manufacturers, fleet and leasing organizations, as well as both franchise and independent retailers, processing over 100,000 vehicle transactions annually and engaging more than 6,000 buyers.
In this customer-centric position, you will engage with both buyers and sellers, ensuring that exceptional customer service is consistently delivered. You will address inquiries that come into the team through various channels, including phone and email. Additionally, you will support the sales department by presenting vehicles in a manner that simplifies the sales process for the specific inventory.
Your responsibilities will include ensuring that vehicles are listed accurately, accompanied by comprehensive supporting information such as images, appraisals, documentation, service records, and mechanical inspections. You will also manage all administrative tasks related to the vehicle, ensuring seamless delivery to the buyer while coordinating with relevant stakeholders.
Candidate Profile
The ideal candidate will possess strong organizational skills, attention to detail, and a commitment to providing outstanding customer service.
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Service Operations Coordinator
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