Events and Room Service Server

1 day ago

London, Greater London, United Kingdom Marriott International Full time
Events and Room Service Server Job Description

We are seeking a highly motivated and enthusiastic Events and Room Service Server to join our team at The London EDITION hotel.

Key Responsibilities:
  • Provide exceptional service to guests, anticipating their needs and exceeding their expectations.
  • Interact with various hotel departments, including Guest Relations, Housekeeping, and the Kitchen, to ensure seamless service delivery.
  • Excel in communication, building strong relationships with colleagues and guests alike.
  • Empower guests to own their experience, providing personalized recommendations and ensuring their satisfaction.
  • Serve food and beverages, sharing menu knowledge and making recommendations as needed.
  • Record transactions accurately and timely, maintaining high standards of service quality.
  • Check-in with guests to ensure satisfaction with each course and beverage, making adjustments as necessary.
  • Clean tables, complete closing duties, and re-stock tableware and supplies.
Requirements:
  • Previous experience in a Food and Beverage role within a busy luxury/lifestyle hotel environment.
  • A passion for delivering exceptional service to guests.
  • Flexible schedule with the ability to work all shifts, weekends, and holidays.
  • Excellent teamwork skills, with a dependable nature and a naturally outgoing personality.
About EDITION Hotels:

EDITION Hotels combines the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality.

Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar.

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