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Insurance Claims Examiner

2 months ago


Leeds, Leeds, United Kingdom Sedgwick Full time
About the Role

We are seeking a highly skilled Claims Technician to join our Commercial Major & Complex loss team in the North West and Yorkshire region. This technical support role provides an excellent opportunity to work in partnership with our Adjusters who manage a caseload of commercial claims of varying value and complexity.

Key Responsibilities
  • Provide technical support to Adjusters on complex and larger losses in excess of £100,000.
  • Manage a caseload of desktop losses on selected commercial accounts.
  • Deliver excellent customer service throughout the lifecycle of the claim.
  • Have first-class communication skills, both written and verbal.
  • Be competent in IT skills and maintain electronic and paper files to a high auditable standard.
  • Assist in the preparation of Claim and Adjustment documentation as required.
  • Provide assistance on site, including minute taking of meetings and preparation of action plans.
  • Accurately record daily time and deliver a high proportion of chargeable hours.
Requirements
  • Cert CILA/Cert CII qualification is preferred, but experience within commercial claims handling as a minimum would also be considered.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Proficiency in IT skills, including Microsoft Office and claims management software.
What We Offer
  • Competitive salary depending on skills, experience, and qualifications.
  • Flexible working arrangements, including the option to work from home.
  • Healthcare scheme.
  • A Self-Invested Personal Pension Scheme.
  • Discounts on various products and services.
  • Employee assistance program for employee wellbeing.
  • Life assurance.
  • Group Income Protection.
  • Voluntary benefits, including dental cover, cycle to work scheme, season ticket loan, wellbeing, and digital GP apps.
About Sedgwick

Sedgwick is a global business that values diversity and inclusion. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work. We believe that our differences are what make us stronger and more innovative, and we strive to create an environment that celebrates individuality and promotes a sense of belonging.

We are passionate about our colleagues and are committed to supporting their wellbeing and career development. We offer a range of benefits and programs to help our colleagues achieve a healthy work-life balance and reach their full potential.

Sedgwick is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to equal employment opportunity and do not discriminate on the basis of race, color, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation, or disability.